Flipkart — 1.5 ton window ac brand marq by Flipkart

Dear Sir/Madam

I have buy 1.5 Ton WINDOW AC Brand MARQ by FLIPKART whose ORDER # OD[protected] Dated 07 April 2021, and it was delivered to me,
but now Its about 15 Days I make complaint to them for not working not cooling, but until now they haven't resolve it

I have also received the Warranty Claim with BWFK[protected] Of my Air Conditioner, and they give us Claim ID # CLBWL[protected] FROM JEEVES,
Later on one Person come to check after complaining of 3-4 days, but that time Electricity was not coming in my house, so he ask me INVOICE Copy and take with him, and said next day he come again to visit, and then later next day I received email that my COMPLAINT Has been resolved successfully.

Again I make new complaint from MARQ By Flipkart customer service, they give us new Claim ID # CLBWM[protected] last week, but till yet no person come to resolving

My Air conditioner not working and seems its useless to buy Air conditioner from Flipkart,
today is 27 Sept, 2021, and No one came to resolve my AC,

If they don't want to come Its better they take their Air Conditioner Back and refund my Amount