[Resolved] Flipkart — about lenovo laptop problems

achaudhari91

from SAVDA, Maharashtra

Address:	425506
Website:	www.flipkart.com

I have purchased lenovo ideapad 320 (Model 80xv)
There have some problems during setup
I have tried windows 7 professional 64 bit and 32bit also
Wondows 10 professional 64 bit and 32 bit also

Touchpad doesn't work
Cant be detected properly

If i have tried to call flipkart they says me out tech support have call u and visit to troubleshoot but all technician called me from company's number and said me to install teamviewer to take action

But how can i do install the teamviewer app without mouse support

Lenovo had fraud with all customers
And flipkart also support him...

Please check order number and status of my calls..

Order number : od[protected]

Please i need refund my money

Please see the attachment of windows unfortunate restarts and mouse not work

+3 photos

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Apr 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response Customer was facing software issues with the product.

The relevant troubleshooting steps were provided and the issue was resolved. However, customer started facing other issues . As per the update, advised the customer to contact the authorized service center as the product has 1 year onsite warranty.

Information provided. Closing the case.