[Resolved]  Flipkart — Accessories missing for OD[protected]

Website:

Flipkart

I have purchased BLUE STAR Ac From Flipkart and order id is OD[protected]
But I didn't get the copper wire but Flipkart have delivered the cover without having wire in the cover.

Please see the pic's.But customer support team told me like they will not deliver copper wire then you people are delivering the empty cover.

This is kind of cheating.Please resolve it otherwise I will file case in consumer court.

I have seen the people who purchased same product from Flipkart getting copper wire.

But I didn't get that one and when I called to customer support, the executive told me clearly we are not going to give the copper wire but how can you give the copper wire cover without having wire in it.

Bluestar executive told me clearly we will get the copper wire otherwise I need to pay 2700 if I want it.

So you people are missing the accessories and getting the amount by selling outside or collaborate with service centers.

If you get 2700 per one AC then how much Flipkart will get the amount for all AC sales by cheating customers.
And in the product specifications they haven clearly mentioned like I need to pay amount for extra copper wire if I need it then where is the actual copper wire supposed to deliver to me.

If I didn't get the resolution by tomorrow, I will file case in consumer court.