Flipkart — account blocked for wrong reason

I ordered a philips dlc2518b leather braided 1.2 m micro usb cable with order number #od[protected] on 11/3/2019 and delivered on 11/5/2019, i received seal broken condition of my order so i want to return the item but when i'm doing that it's showing my account has been blocked for doing a high number of return but i don't think so that, just pick up the item and refund the money that's all i want. Thank you
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Flipkart Customer Care's response
Hi Ayan,
We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
Nov 06, 2019
Updated by ayan542
just return the item that's all I want.
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