[Resolved] Flipkart — account blocked/harassment | |||||
My email id is [protected]@yahoo.in and contact number is [protected]. Flipkart is sending me emails for the non payment of my flipkart pay later bill of rs. 2099 whereas i tried to open my account for last last week which had been blocked by flipkart due to some returns. If customer don't like the quality of the product why they will keep it. I contacted to them about it through email and through phone also. By email they have assured to assist me that time. But they haven't tried to even assist me. I have all my emails in my id. Even when they blocked my account i have contacted flipkart on their helpline no. Also send them various emails regarding it. But haven't got any kind of reply from their side! I have purchased so many things from flipkart. They themselves blocked my account they themselves aren't assisting me so how can i pay the amount without opening my id? Here are some proves which will show you that how i tried to get in touch with flipkart. They keep on harrassing me by not assisting. I have called them 5 times within past week. They are not helping at all. Everyday, my issue is bring postponed. They dont attend to my issue at all. They don not contact me on my number at all. If i am not stisfied with a product then i have full rights to return it in unused condition and tags intact. They blocked my account the moment i paid for my order. So, i am now forced to keep the product. I need access to my account, it is purely a violation of their policies. They are not helping me at all and sending me mails regarding payment. How can i pay if my account is blocked. Was this information helpful? | |||||
Jan 4, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 18, 2018 Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
Verified Support Nov 18, 2018 Flipkart Customer Care's response Kindly Ignore Previous Comment. We will re-work and revert on it.
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