[Resolved] Flipkart — account got blocked please help | |
Hey my flipkart account got blocked and reason given was i m reselling the products but the truth is i was ordering products only for personal use not even for a friend or relative. I purchased apple airpods pro thats is a high demand product and it was out of stock so i clicked notify me and and got the notification that the product is available and then i ordered it for first time due to some glitch in app the order was not successful and got cancelled and then i waited more 3-4 days and then it got back in stock and then i ordered and it got successful. Order got confirmed and payment was successful and after placing order the 3rd day i got a mail that my order is cancelled due to high demand and i contacted customer care and they said we will surely add you feedback and will try that thats does not happen again so i was like okay. Then next days i was trying to order apple earpods with 3.5 mm jack it was out of stock so i again clicked notify me option and they same day i got notification that the product is in stock and then i placed order and payment was again successful but after 1 more day i got mail that my order is cancelled again due to high demand again and i was really frustrated and then today that is 6 of december 2019 i updated the app and when now i m trying to log in it says my account is blocked please contact customer care. Now i m having a gift card of 1500 in my flipkart account and it is goona expire soon i just want you to please unblock my account and please tell me that why my account was blocked so i can keep that things in mind and not do same again please help please help asap Thanks Was this information helpful? | |
Jan 12, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 08, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your recent order for Apple AirPods Pro Bluetooth Headset with Mic has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account. | |
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