[Resolved]  Flipkart — account was blocked gift card amount and coins worth rs 2000 took away

Address:hno 40-798, second floor, nehru nagar, Kurnool, Andhra Pradesh, 518004

I am a loyal customer of flipkart since 6 yrs. Flipkart also provided me credit under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.
But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply

I mailed them this
As per you i am using this account for reselling purpose
But as we are joint family my we all dont have flipkart individual accounts, our family contains 20 members. Thats why i used to order on behalf of all of them and that too not frequntly

I would kindly request you to unblock my account
As i am regular user of flipkart
You have trusted me so much from give me flipkart plus to flipkart cardless credit services
I assure you that those products were for our end consumption
Kindly unblock my account because it has very good facilities in it like flipkart cardless credit and flipkart plus
I assure you that this account was never used for reselling purpose and will never be used for the same
Please unblock my account or provide my gift cards and flipcart coins worth rs 2000
Thank you
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May 31, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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