[Resolved] Flipkart — account was blocked stating that I am selling the products | |||
I am a loyal customer of flipkart since 6 yrs. Flipkart also provided me credit under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account. But i mailed them that i have not order those products for reselling purpose But they have no given me any reply I mailed them this As per you i am using this account for reselling purpose But as we are joint family my we all dont have flipkart individual accounts, our family contains 20 members. Thats why i used to order on behalf of all of them and that too not frequntly I would kindly request you to unblock my account As i am regular user of flipkart You have trusted me so much from give me flipkart plus to flipkart cardless credit services I assure you that those products were for our end consumption Kindly unblock my account because it has very good facilities in it like flipkart cardless credit and flipkart plus I assure you that this account was never used for reselling purpose and will never be used for the same Please unblock my account because i don't want to miss those lovely services of flipkart Thank you Thanks Was this information helpful? | |||
Apr 8, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 08, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 08, 2019 Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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