[Resolved]  Flipkart — account was blocked stating that I am selling the products

Address:hno 40-798, second floor, nehru nagar, Kurnool, Andhra Pradesh, 518004

I am a loyal customer of flipkart since 6 yrs. Flipkart also provided me credit under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.
But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply

I mailed them this
As per you i am using this account for reselling purpose
But as we are joint family my we all dont have flipkart individual accounts, our family contains 20 members. Thats why i used to order on behalf of all of them and that too not frequntly

I would kindly request you to unblock my account
As i am regular user of flipkart
You have trusted me so much from give me flipkart plus to flipkart cardless credit services
I assure you that those products were for our end consumption
Kindly unblock my account because it has very good facilities in it like flipkart cardless credit and flipkart plus
I assure you that this account was never used for reselling purpose and will never be used for the same
Please unblock my account because i don't want to miss those lovely services of flipkart
Thank you

Thanks
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Apr 8, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Flipkart Customer Care's response
We will revert on it.
Mar 19, 2019
Updated by satyareddy246
NO REPLY FROM YOUR TEAM, EVERY TIME I HEAR THE SAME WORDS THAT YOUR TEAM WILL COME BACK IN 72 HOURS, BUT WE DOESN'T GET THE EXACT YEAR OF THAT 72 HOURS
Mar 19, 2019
Updated by satyareddy246
REVERT MY GIFT CARD BALANCE AND 120 FLIP KART COINS WORTH RS 3000, I DON'T HAVE ANY PATIENCE AS IT HAS CROSSED ALMOST 1 AND HALF MONTH
Verified Support
Apr 08, 2019
Flipkart Customer Care's response
Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
Apr 28, 2019
Updated by satyareddy246
if you want do so repay my gift card and coins amount worth rs 2000/-
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