[Resolved] Flipkart — acer nitro 5 core i5 7th gen - (8 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb graphics) an515-51 gaming laptop | |||||
I tried to order the given product worth rs67, 990 from flipkart (Order id: od[protected] on 28th may using sbi debit card, but after i inserted the otp, the transaction failed. Despite that, rs49, 895 was deducted from my bank account (Txn# 584926). I addressed this issue to flipkart before and they said that the money will be reverted withing 8 working days. When the money was not reverted, i contacted again and they said they'll resolve the matter in 3days. But they haven't done anything about it at all. It's been over 2weeks now. I have went to the bank 5 times already and the manager has clearly stated that the money went through to flipkart. They have even provided me the official bank statement (Which i have attached). The order has most definitely not been placed and yet i'm not getting my money back even after 2 weeks. I cannot understand why i will have to go through this harassment for trying to purchase something from flipkart. I want this issue to be resolved at the earliest. This is my contact no.: [protected]. I'm ready to provide any further details if need be. Was this information helpful? | |||||
Jul 18, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 17, 2018 Flipkart Customer Care's response We will revert on it.
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