[Resolved] Flipkart — acer swift 3 sf315-52g

[Resolved] Flipkart — acer swift 3 sf315-52g

A ashkrjha from Bengaluru, Karnataka

I ordered a laptop acer swift 3 sf315-52g on 10th october during the big billion day sale (@ 44990 inr). The estimated delivery was on 16th october 2018 but it has not been delivered yet. When i called the customer support, they say it has been damaged during shipping and now you have to reorder it. The price of the laptop is 64990 inr now, which is 20000 rs greater than at which i ordered it. If there is stock, why can't flipkart replace the damaged product. They don't even tell me the sellers/retailers name so i can file a complaint in consumer forum. +2 photos Was this information helpful? No (0) Yes (0)
Nov 21, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 21, 2018 Flipkart Customer Care's response We will revert on it. Oct 25, 2018 Updated by ashkrjha The customer support called and said they will look into the matter and will call again, but no calls since then.
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