[Resolved] Flipkart

[Resolved] Flipkart — Address

B BINU VN from Ernakulam, Kerala

I have purchased redme note 4 (4gb 64 gb) from flipkart on 7th june 2017 and delivery scheduled on 17 th june 2017, but on 16 th june 2017 the courier partner (Ekart logistics, aluva) returned the item to flipkart mentioned "unable to deliver the item - address not found" but previously i have purchased 5 nos lenovo phones from flipkart and these items are delivered to me within the right time, with the same address Was this information helpful? No (0) Yes (0)
Jul 31, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 24, 2017 Flipkart Customer Care's response We have taken up this complaint internally. We will contact the customer shortly. Verified Support Jun 29, 2017 Flipkart Customer Care's response We understand your concern regarding the delivery of your product. We are sorry to let you know that your shipment was cancelled as the courier service provider 'EKart Logistics' could not deliver it due to not serviceable. We request you to kindly place a new order once the product back in stock with the different pincode so the seller can make sure that the item is delivered to you. While we may not be able to provide you a definite time frame for its availability, we would request you to visit our website/app frequently to check our product listings. Also, we want to let you know that the shipping by the sellers are automated and courier selection is based on seller's location and the type of product. Because of which they'll not be able to ship your order through a specific courier partner. Hope you'll understand.
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