[Resolved]  Flipkart — alcatel tablet service delay

Sir,
I had purchased a alcatel 3t 32 gb tablet from flipkart on 12th november, 2019. Order id - od[protected]. It completely stopped working after ten days. When it was given to galaxy services (Authorised service centre of alcatel in kochi, kerala), they said it has to be send to the company itself as it cannot be repaired there. I have not got the tablet repaired even after one month. Hence i request to replace the tablet. Otherwise i may have to go the consumer court to resolve the issue. When i contacted galaxy services, they said that its spare parts are not available, will have to wait further. All the data related to my job was inside the tablet because of which i am not able to continue my work. So i request you to do the needful as soon as possible.

With regards,
Abhijith p s
[protected]@gmail.com
Mob : [protected]
Was this information helpful?
No (0)
Yes (0)
Feb 6, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Apr 20, 2020
Flipkart Customer Care's response
Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

Please write to us with the job sheet received from the authorized service center so that we can look into it and assist you with this.

Your kind understanding and cooperation are appreciated.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information