[Resolved] Flipkart — alcatel tablet service delay | |
Sir, I had purchased a alcatel 3t 32 gb tablet from flipkart on 12th november, 2019. Order id - od[protected]. It completely stopped working after ten days. When it was given to galaxy services (Authorised service centre of alcatel in kochi, kerala), they said it has to be send to the company itself as it cannot be repaired there. I have not got the tablet repaired even after one month. Hence i request to replace the tablet. Otherwise i may have to go the consumer court to resolve the issue. When i contacted galaxy services, they said that its spare parts are not available, will have to wait further. All the data related to my job was inside the tablet because of which i am not able to continue my work. So i request you to do the needful as soon as possible. With regards, Abhijith p s [protected]@gmail.com Mob : [protected] Was this information helpful? | |
Feb 6, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 20, 2020 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. Please write to us with the job sheet received from the authorized service center so that we can look into it and assist you with this. Your kind understanding and cooperation are appreciated. | |
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