[Resolved] Flipkart — Amount deducted for rejected/sold out transactions from credit card | |||||
24th May'17. I was ordering redmi note 4 (4gb/64gb gold) mobile on sale day sponsored by flipkart. I had got the item in my cart and later I processed the payment, after payment done I had got message that item out of stock. But by that time payment was made and debited from credit card. Continuous follow-up with customer care on their toll free number but till 28th May (4 days) not having any status update on my refund. Customer care support keep saying that they have escalated to concern team and please wait for day ... like i am waiting since last 4 days... but no updates if why delay in refund or why not intiating refund... They are keep giving false statement... no email communication regarding this issue. One complaint number I have got when requesting multiple request: IN[protected]. Pooja Paswan was one of the sr member whom I got a chance to talk today.. and she is lies like nothing... she had provided email ID... [protected]@flipkart.com and asked me taht you please escalate issue on this email id... which is fake email..I got failure delivery when sent 'test mail' Was this information helpful? | |||||
Jul 11, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 30, 2017 Flipkart Customer Care's response Will update back
Verified Support May 31, 2017 Flipkart Customer Care's response The refund is initiated on 29th May and will be reflecting in the account within 8 business days. hence case stands resolved.
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