[Resolved]  Flipkart — Amount deducted from My account but not credited in flipkart Pay later

Address:

Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore,District Karnataka India 560034

Dear flipkart,

I've purchased a JK tyre worth rs.2685/- which was delivered on 15/09/2021 September through flipkart pay later option. Later on October 6th i tried to pay the pay later bill through Google pay UPI and payment was successfully completed by my side Transaction ID[protected], but the payment is not reflected in flipkart Pay later account . But the money was deducted. It's been 3 weeks. I chatted almost everyday with flipkart consultants & everyday i've had to explain the same issue repeatedly to every new consultant. Some consultant told me that the amount has been refunded. the team will let you know all the details." but the team didn't reply. The other consultants told me to wait for 24-48 hours as the team will get back to me. But still now the issue remains the same. I didnt get the refund back.
Because of this, I have also had to pay a penalty, and my credit score is also getting worse

Now almost 18 days to go but still i am suffering and not getting any response from your side,

Kindly do the needful As soon as possible