[Resolved] Flipkart — amount refund issue

Shaikbabji431

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560029
Website:	www.flipkart.com

Hi team, My name is Shaik Babji, Recently i ordered a philips shaver of arojnd Rs.1199 during dasara offer, After 7 days my ordered has been cancelled and flipkart is told it cancelled from seller end.
I tried to reorder the same product again now the price is Rs.2999.
I Call flipkart and claimed that I want the same product with the before price.
Flipkart came down and finally agreed and they asked me to reorder again and made changes in Price as Rs.1199.
But when i tried to Track my product .In Ekart site it is showing me to pay Rs.2999.
checked with Flipkart now Flipkart telling me to purchase the product for Rs.2999 and we will refund the difference amount.
I Am feeing that am getting cheated by flipkart.
I dont know what has to be done in this case.

please check and Resolve my issue.
Take action and forward this to Esclation on High priority.

+4 photos

Was this information helpful?

No (0)

Yes (0)

Dec 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 20, 2017

Updated by Shaikbabji431 Checked with flipkart as per manjula's mail.they r requested me to purchase the product with Rs.2999 from Wishmaster.
I purchased the product with Rs.2999. Now they told they will Refund the Difference amount of Rs.1800

Lets see what will happen till now no response from flipkart after posting the complaint in consumer complaints...

Oct 21, 2017

Updated by Shaikbabji431 No update till now, no single mail or call received from FLipkart end,
it seems no use of given my concern in consumer complaints,

Really Fed up

Oct 24, 2017

Updated by Shaikbabji431 Still Now no response from Flipkart End, Really disgusting service from Flipkart end.

Consumer Team take immediate action and resolve my Issue.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have already contacted the customer and has addressed the issue. Hence closing the case from our end.