Flipkart — flight cancelled but refund was not initiated

Flipkart — flight cancelled but refund was not initiated

J jaganmohan1

My flight with pnr fq5fxe and wh3zmf was cancelled due to lock down and as flipkart didn't provided me the service which i paid for, i should have got a refund of the paid amount to my bank account instead they are asking me to talk to indigo airlines why would i talk to them i didnt book my ticket through indigo site. I have booked it from flipkart and now no body is responding properly regarding refund. Two times customer representatives assured that they will be providing a confirmation mail of complete refund and both the time i came to know that cancellation was failed as indigo put it in a credit shell. Without my consent how can they block my money without providing me any service. Release a refund of complete amount which i have paid. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Apr 07, 2020 Flipkart Customer Care's response We will revert on it. Apr 15, 2020 Updated by jaganmohan1 I have booked my flight through flipkart for my travel from vijayawada to delhi on 29th march with PNRs: FQ5FXE and WH3ZMF and flights were cancelled and airlines charged Rs 500 as convenience fee and credited my booking amount in a credit shell which could only be accessed through them and then after lot of problems someone called me from indigo and booked a flight from vijayawada to delhi on 1st may with new PNRs:MGVERS and PJG1MZ using the above mentioned PNR credit shell and now this flight is also cancelled due to lockdown extension till 3rd may. Now i ll be charged another Rs 500 convenience fee to reschedule or this amount will go in to credit shell. Either i need to take a loss of RS 1000 or my amount will be blocked in credit shell that too in four PNRs now. So, i dont want this all troubles i dont want to travel through airlines anymore in future so kindly Issue a credit note on behalf of PNR : F5FXE and WH3ZMF which were cancelled previously and PNR: MGVERS and PJG1MZ not cancelled till now so give a complete refund to the bank account or also issue a credit note which i can produce to flipkart for a refund to my bank account. Apr 15, 2020 Updated by jaganmohan1 I have been asking indigo airlines for credit note and they are not providing any and flipkart is not at all providing any solution instead they are asking me to contact airlines. This is not at all a fare trade.
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balraju.pradeep

My return is approved. But No one has even come to take it..
The product I ordered has been changed, take the product and refund my money.
Return ID -[protected]

SiddharthTeli

I have 4803₹ as approved payment in my affiliate account which I want in form of Gift Card . Flipkart no response from [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us .

[protected]@gmail.com
Tracking ID-telisidd .

SiddharthTeli's reply, Apr 6, 2020

Hello Flipkart, This is my second complaint on consumer complaints on same matter because I don't see any action taken from your side . You are just writing cliche response like write to affiliate@flipkart.com or
https://affiliate.flipkart.com/contact-us
I tried both of them several times no response at all.I request Flipkart to kindly credit my affiliate money in form of GC .