[Resolved]  Flipkart — approved refund amount not received

Address:	Chennai, Tamil Nadu, 600118
Website:	Flipkart

Hi team,

I regret to inform regarding my ordered from flipkart. I ordered kobo multi orbitrec excersise machine on 03-jan-2018. But i received on 19th jan18. The product is fully damaged product. I requested immediately return request with photo proof. They agreed and approved. But they informed it will be pickup on 26jan18. But nobody came for pickup. Then i cantacted to flipkart they informed will do 06feb2018. Then i was put leave with loss of pay and waiting for the day. It was not happened. Then they extended to till 15feb2018 also approved for refund the amount. Then i was waited same like loss of pay. Similarly nothing happened. Finally they (Flipkart) confirmed me that we have escalated to higher level please wait till 26feb2018. And 27feb2018 will be processing your refund. Then i was waited on 26 with same loss of pay and the same date i have my family function. But i haven't attended due to the pickup. But nothing happened on that day also. But one thing i want to tell, i called to flipkart on 25th feb 2018 to intimated regarding pick-up and also asked whether really will come and pickup the item or not. But they promised me that, if pickup is not happened then we will process your refund directly. The same conversation proof i have attached. But now they asked to wait till 07march 2018. I think flipkart is cheating me. Because now they extended till 14 march 2018. It will be tomorrow. So kindly help me to solve. Also i have already loss of pay for more than 3days. Because of this. Also i missed my family function. So i need to get compensation due to this with my refund amount. I have not received any amount till now. As per the telephonic conversation with flipkart supposed to get money. But nothing happened.