I purchased aquafresh purifier through flipkart.
Purifier stopped working within two weeks. Both flipkart and purifier company is not responding. I made more than 50 calls to flipkart and purifier customer service for the past one month, flipkart says they will call me back but never did and they simply sent an email to me saying - tried calling me and am not reachable and purifier customer service never answered my call. Flipkart says contact purifier company and purifier customer service never responds. Flipkart customer service representative is also behaving very irresponsibly. After lot of struggle, I could get local purifier customer representative number from Flipkart and when I called them, they said they won't replace product if purchased online and talking so rude. After losing money, time and energy, you have to go through this pain. If product works fine, we are lucky else set your mind to lose all the money. Hope my review helps someone and they think before purchasing this product through flipkart.
Jan 31 2023:
Flipkark customer service team promised the resolution by Jan31 in a phone call and I called flipkart customer service again today and they postponed the resolution date to Feb7. When I asked them to connect me to their supervisor, they said he is not available and asked me to contact after one and half an hour. This is how flipkart service center is treating flipkart plus customer.
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