[Resolved] Flipkart — as per the policy they are not allowing me to return the product!!

1 Review
Bengaluru, Bangalore District, Karnataka, India
 bkarki0 on Jul 15, 2018
Regarding order #OD[protected] item Swipe Elite 4G (Gold, 8 GB) (1 GB RAM)// the product was not exactly as per the description regarding the features of cameras and video quality as per the specification resolution is
1280 x 720 which is barely true///
1280 x 720 resolution not have such bad video quality// regarding battery and heating// it is giving me hard time//// when I run video for 20-30 minutes it will give heat i can IRON my shirts lol/// if the phone blast because of heat and all who will bear since this all incident is going on now a days///

I requested for the return but the return request was not accepted by FLIPKART giving me [censored] reason of visiting service center and all///// yesterday only phone was delivered as per the policy I should return with in 7 days// it is not even 7 days/// PLEASE HELP ME TO RETURN because I am not satisfied with the product with the valid reason it is my right to return the product and get my refund
Complaint marked as Resolved Jul 20, 2018
return was accepted and refund is procesed

Complaint Status

[Jul 23, 2018] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Jul 24, 2018
We will revert on it.
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    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - as per the policy they are not allowing me to return the product!!