Flipkart — asus rog strix i7 8th gen (gl503ge)

I bought asus laptop from flipkart on[protected] which i received on[protected]
Sn : j9nrcx00m926367
Order id: od[protected]
Product: asus rog strix core i7 8th gen - (16 gb/1 tb hdd/256 gb ssd/windows 10 home/4 gb graphics/nvidia geforce gtx 1050 ti) gl503ge-en270t gaming laptop
Amount 84990
See that laptop was the problem
I immediately requst the replacement
But flipkart did not say that we would get it repaired
I was told that seller does not have a shame product
I got that repair done by asus mechanic
But it has a problem continuously and i keep going around the asus service center continuously.in lockdown pearoad
I was very upset that i was unable to do anything due to the problem of the problem then i tried asus to replace this product because all my data was also lost due to laptop problam
. But they did not even when i ate again and again i was told that this product is already replaced in march 2019.
Asus told that this product was wrongly sanded by flipkart and that too from the unothrise dealer
Then i talked to flipkart, i refused it first, then after sending the mail from asus, it was accepted that it was wrong
Say sorry we will refund you
And refund has not been processed for more than 20 days

I am still troubled by this problem of flipkart, i lost all my hope that since march i was yet to work from home and i did not have a laptop.
I lost all my work
And still flipkart is turning me
I am completely ruined
Can it be my help
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Asus ROG Strix Core i7 8th Gen - (16 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA Geforce GTX 1050 Ti) GL503GE-EN270T Gaming Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 08 Aug 20 and will be reflecting in your account by 11 Aug 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Aug 08, 2020
Updated by ravik9650
Today i have received 84900rs in my bank account
But in the last 7 months I lost my job, I could not do anything in the lockdown due to Flipkart
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