[Resolved] Flipkart — asus zenfone max m2 and asus zenfone max pro m2

Neerajsharma889

from Unnao, Uttar Pradesh

Address:

Jind, Haryana, 126116

I purchase asus zenphone max m2 and asus zenphone max pro m2 from flipkart but both the phone has some issue. Asus zenphone max m2 is going restart again and again, and has battery life issue. And asus zenphone max pro m2 has camera issue and typing issue. I iniate return request for both the phone but no proper solution provides to me. I iniate this request many times but i got no result. This is my big mistake to purchase both the phone from flipkart. It is made me mentally harrassment.

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Apr 14, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2019

Flipkart Customer Care's response We will revert on it.

Feb 24, 2019

Updated by Neerajsharma889 I received the pgy from flipkart, they said they will arrange technician for both mobiles, as I earlier said, your engineer Anand has visited on 14feb but he was not able to find any solution, he said I cannot handle this case, you logged a complaint for return.But till now I could not find my replacement with new one.As I again said that prior engineer Anand would not visit for me, because he is only creating problem for me.Flipkart agreed for that. Let's see.

Verified Support

Mar 14, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the product being defective. We have interacted with the customer and informed that the service engineer has confirmed that the issue has been resolved in customer device & asked customer to visit Authorised service centre. Hence, closing the complaint from our side.