[Resolved]  Flipkart — asus zenfone max pro (m2) phone not working - truenet commerce

Hi,

I bought the asus zenfone max pro (M2) from flipkart in april 2019, and it was decent to use in the beginning but it started to create troubles as i use it and it has now become highly impossible to use the phone.
It is strange that the phone started to make a lot of troubles within a few months after using. The problems that i am facing every day were,
1. The memory card unmounts itself and i had to manually open and close the pin to set it up again.
2. After the screen goes to sleep, i need to restart the phone to use it. I. E. It doesn't wake up with normal power button press.
3. The phone hangs at times even while just using some low resource consuming apps like contacts or phone call, i had even double-checked that none of the apps run in the background.
And many more issues.,

I was trying to convince myself that this is a nice phone but i have lost my patience now to write this review.

Please help me either get a refund or voucher for the equal amount.

Thanks in advance.
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Oct 1, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Nov 05, 2019
Updated by sgopikrishnan20
Hi, Sorry just get to see the response.

The order details are as below,

Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]

Thanks
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