[Resolved]  Flipkart — asus zenfone replacement

Address:Sonbhadra, Uttar Pradesh, 324006
Website:www.flipkart.com

Ordered asus zen fone max pro m on 2nd aug received the same on sunday 5th aug 2018, but due to some issue with phone i requested exchange or replacement on same date, but that day they said there will be a technical visit of a person from jeeves consumer services private ltd, to resolve issue then after replacement will be escalated but firstly there is no technical visit till yet by them giving issue that my number is not contactable.
But for your updated information there is not a single call received from jeeves consumer technical person and flipkart is pausing matter by conveying the remark of technical non visit person.
So. What is my fault if the jeeves consumer techinician not calling me and not giving any visit, as due to that there is so much mental harass exercise on me as they are laggind the matter behind by giving wrong commitments.

So team need your perpetual support
Either flipkart should give my money refund or replacement of phone within tentative 10 days of their time from replacement requested

Details of id from which phone booked

Flipkart - [protected]
Email - [protected]@rediffmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Dear team

Problem not resolved yet
Not satisfied with features and flipkart giving mental harass in terms of return
Kindly refund my money or change brand or give me MI REDMI NOTE 5 PRO 4GB 64GB OF SAME VALUE... If they cant replace the phone

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46448
    Pending
    0
    Resolved
    25430
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information