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Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 219

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Address:T.c halli, dommasandra post,sarjapura post ,anekal tq , bangluru-562125

I dnt get order, but status update as delivered
I have raised compliant to flipkart also, but no proper response from them
Order is 163rsq
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    I ordered redmi note 10T from flipkart which was delivered on 18th April but the phone was detective. I requested for replacement 2 times but even after technician visits the request got cancelled. Now it's been more than 2 months and the refund request is getting cancelled again and again. Have talked to customer care more than 30 times, still no solution.
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      Purchased a adult diapers on 2nd June, expected to deliver on 6th June.
      Status says out for delivery, but not delivered as on 23rd June.
      Contacted many times customer care, every time they just send a message saying that they are looking into it but resolution.
      Also requested to refund my money as it is delayed.
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        Address:House no. 90 Gokul dham street shiv city indore.

        I have purchased Realme Buds air 3 from Flipkart for the amount of Rs. 3919. But I have received a different product, then I have updated a replacement request and they provide me the time of 72 hours but the request is rejected 4 times and then there are two refund requests and they also canceled.
        Every time they send me the same reply that our back-end team is working on your issue but they haven't provided a resolution yet. and one day Flipkart blocked my account now I am not able to log in and my money got wasted.
        I request you to please provide me with the solution and get my money back and schedule a pick-up.
        Registered Mobile number on Flipkart - [protected]
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          My Flipkart account is blocked i want to unblock it Flipkart account mobile no [protected] email [protected]@gmail.com
          Flipkart delivered a damaged refrigerator i have photos where delivery guy Brajesh Kumar is pointing at dents of refrigerator i had sent them multiple time still no resolution and no refund atleast provide refund then I will not order with you in future.
          Flipkart customer support has been notified about the posted complaint.
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            Hii
            My Name Is Sipuram.
            I had ordered a type c cable but the order was not placed and the money was debited, so I requested a complain and the costumer care helpline said that it will be refunded.

            then the account is being blocked.

            and flipkart did my account blocked and I could not access through it.
            my orders are on the way and I m not getting notified also.
            And being a plus membership customer of flipkart. i m very disappointed.
            I had shopped a lot from flipkart.
            And my account is blocked.
            So please help me out of this.

            Name-Sipuram
            Registered email.- [protected]@email.com
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hii
              My Name Is Sipuram.
              I had ordered a type c cable but the order was not placed and the money was debited, so I requested a complain and the costumer care helpline said that it will be refunded.

              then the account is being blocked.

              and flipkart did my account blocked and I could not access through it.
              my orders are on the way and I m not getting notified also.
              And being a plus membership customer of flipkart. i m very disappointed.
              I had shopped a lot from flipkart.
              And my account is blocked.
              So please help me out of this.

              Name-Sipuram
              Registered email.- [protected]@email.com
              +1 photos
              Jun 22, 2022
              Complaint marked as Resolved 
              So pleas recover my id. I understand that it must be AI malfunctioning but .please recover my blocked is. @Flipkart
              Flipkart customer support has been notified about the posted complaint.
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                Hi
                I have lost my registered mobile number registered with flipkart and now I am unable to update my mobile number.

                Please help

                Thanks
                Vijay kumar
                Flipkart customer support has been notified about the posted complaint.
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                  Hi,

                  I placed an order (OD[protected] for COIRFIT Biolife Visco 8 inch Queen Memory Foam Mattress on Flipkart on 20th June 2022

                  However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

                  To my surprise Flipkart had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

                  It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.

                  However it seems Flipkart is lacking heavily there and forcing products on the customers.

                  Please help me with the issue and direct Flipkart to operate in an ethical manner with their customers.

                  Regards,
                  Ali
                  Flipkart customer support has been notified about the posted complaint.
                  Jun 23, 2022
                  Updated by Ali Subooh
                  The customer support executive denied to cancel my order even though it has not been shipped yet.
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                    Address:Vill-Chakgulamuddin, Dist-Vaishali, PS- Belsar, Bihar

                    I purchased wireless bluetooth with Order ID - OD[protected] in oct-2021 and
                    Recently i noticed sound distortion problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
                    The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

                    Please look into...
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                    In last year october 10, 2021, i have buyed vivo x70 pro with exchange my old mobile. I have paid 32727 rupees and i add one buyback policy with my order. As per the buyback policy if i exchange my mobile within 1 year with same brand i will get 32900 rupees discount and other brand i will get 16450 rupees and this offer will valid from 21st june to 20th october 2022. So as per policy i try to exchange my mobile with latest one on same brand. But i found that they are only offering 16450 rupees instead of 32900 rupees. I have attached some screenshots that they are not providing offer as per policy. Please take action regarding this so that i can avail my offer as per policy.
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                    Jun 22, 2022
                    Updated by ARNAB BHUIN
                    Please check this image

                    Jul 12, 2022
                    Updated by ARNAB BHUIN
                    They are not solving my problem. Everytime when they call me they need only 48 hrs to solve. But still my problem not reslove.
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                      I had ordered Voltas 1.5 Ton 4 Star Split Inverter AC - White from Flipkart under the order ID - OD[protected].
                      Issue - Product delivered but not installed

                      The order was placed on 5th June 2022 and it was delivered to me on 6th June on the scheduled time. After this the technician from Flipkart never came and we did some initial checks from our end to find that the product delivered was having different Indoor...
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                      Website:Flipkart

                      I am writing this complaint bring your kind attention to the refund for the product I had ordered from Flipkart website. I had ordered a orient cooler and Eureka forbes water purifier on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date.. As stated by flipkart refund policy, I was supposed to receive the refund within 7-8 days ofcancelation,...
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                      Website:www.flipkart.com

                      I ordered a badminton racket from Flipkart on 16th June, 2022. I submitted the return request the very next day i.e. 17th June, 2022 as I was unsatisfied with the product. But while returning the product, mistakenly I selected the option of replacement instead of refund. Which I realised after 2 days. The date of pickup was 20th June, 2022. So, I cancelled the replacement request before the pickup day and again applied for refund. And the day for pickup was still showing 20th June, 2022. I waited but there was no pickup from Flipkart. It's been 2 days after the pickup day and I'm still waiting for the product to get picked up so I can get my money back.
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                        Website:flipkart.com

                        I wanted to return 2 jeans I bought on Flipkart because it has poor quality. Return button was not showing of Flipkart. I have been contacting them since 1 week and more than 6 phone calls yet every time they lie about how someone will contact me in next 24 hours and solve the problem but no one does and everyone refuses to connect me to their superior. Now they have stopped replying to ticket created in Flipkart app.

                        Order Id : OD[protected], OD[protected].

                        What is more concerning is they refuse to give assurance in writing.
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                          Website:Flipkart

                          Hi Team,
                          1.)
                          I have ordered a HP pavilion ryzen5 hexa core 5600H with Order ID - OD[protected]
                          I have ordered from
                          PETILANTE Online.
                          & We have received billing from Indospirit Private Limited.
                          2.)MS Office 2019, should be Pre-Installed with lifetime validity as per the description. So paid an huge extra amount for Licensed windows & Licenced MS Office with lifetime validity.(Without preinstalled MS Office, the product is lower in price, I prefered this product for only licessed factory versions ) 3. But No MS Office Pre-Installed as described in the selling portal page of FlipKart.(This is misguiding, misleading & Cheating)
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                            I have purchased a 2 product from flipcart on 17/06/2022, of 363rs and 349rs each. But I canceled the product on same day 17/06/2022 and refund was provided to me by flipcart was338rs and 324rs only. In both refund I received 25rs less which was showing that you will received in paytm wallet as cashback, but till know I not received my 25rs as cashback or from flipcart.
                            Sir please refund by amount of 25rs in each product. Total amount 50rs need to refunded which I have not received in my wallet or same mode of payment.
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                              Address:India

                              I have ordered my redmi 10 smartphone on 12 june and by flipkart one day delivery is promised on 13th june as promised i recieved call related to delivery i reached at Delivery address gave them verification otp and then there wishmaster gave me the pacakage but in front of wishmaster i found packaged damaged so i wished to open in front of then as i opened the pacakage i found brand seal is also broken and box is empty Nothing was there...
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                              I have raised return request on an item 3 times and it hasn't been picked up yet. Not getting call back from support team. Same thing happened for two items last month: the return window closed & i had to keep 2 defective products. In the latest return request, it's been 48 hrs and i got no call, no one has so far come to pick it up. This is repetition of what is happening with my previous 4 return orders.. i raise multiple requests they delay and then the window closes.
                              Now Flipkart owes me almost 4k in return and have to pickup the poor quality products.
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                                Hi,

                                This is to inform that this is the most pathetic service I have received from flipkart.com. Firstly, I have been delivered a defective fridge, secondly your godrej technician lied to me saying he is placing the fridge for replacement, thirdly, he mentioned inappropriate comments to flipkart stating that the fridge needs repairing

                                Why would I want to repair a one day old fridge??

                                Attached...
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