Submit a Complaint
Claimed

Flipkart Complaints & Reviews

www.flipkart.com
2.9
Last updated Jun 6, 2023
Complaints 44969
Resolved
25275
Unresolved
19694
Good news! We have a good connection with the company and they're good at resolving user complaints.
Quick Links
Statistics
Share
Contacts
Complaints

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Flipkart
Customer Service Contacts

Flipkart Website


Flipkart Head Office Address

Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India
560034

Flipkart Phone Numbers

Toll free
1800 208 9898
5154
2522
Phone
+91 80 4274 9527
4519
2683

View more phone numbers

Fax
+91 98 0793 1547
View all Flipkart contacts
Mobile Handsets
Flipkart
Complaints

Complaints recently resolved by Flipkart customer care

View all complaints

Most useful Flipkart reviews

Featured Flipkart consumer stories

Flipkart reviews & complaints page 433

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
cha30524
from Tiruchengode, Tamil Nadu
Dec 7, 2021
Report
Copy

Address:D no 1-2-345 Santhi Nagar 2nd cross, Santhi Nagar board, Anantapur, Andhra pradesh

This is my order id: OD[protected]
Recently I purchased Home&ME HM-NC-19-13-S Multi Cooker Electric Kettle (1.2 L, BLACK AND SILVER) Multi Cooker Electric Kettle.
While using this kettle, that silver coated kettle sides was came cracked. Please take return/replace
Flipkart customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rupam kumar nath
    from GUWAHATI, Assam
    Dec 7, 2021
    Mar 6, 2022
    This thread was updated on Mar 6, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:Prestige Towers M4. Forth Floor, FA Ahmed Path

    My flipkart account has been hacked. I m not a daily user of the app. On noticing error in the app I have changed my password at that time. However notification coming for pay later option now that I have to pay dues for a order which I have not done.
    Delivery was done without OTP or any intimation at a fraud address which I don't know.
    Order id :
    OD[protected]
    Dec 7, 2021
    Complaint marked as Resolved 
    Issue not resolved
    Flipkart customer support has been notified about the posted complaint.
    Dec 11, 2021
    Updated by Rupam kumar nath     Dear Flipkart,
    Plz resolve the issue. I have NOT received any call back addressing the issue. Plz raise it to your IT team.
    Mar 06, 2022
    Updated by Rupam kumar nath     Why there is no call arranged for resolution.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arif_09
      Dec 6, 2021
      Report
      Copy

      I ordered a product of MRP 7149 on 22nd November, the promise delivery date was 27th November. I Raise complain on the same date. They reschedule the delivery date to 3rd December. I waited till that date. On 4th December they forced me to cancel my order. I refused to do so. On 6th they cancelled my order without my permission and update there website and app saying i request to cancel the product'. It is a lie.
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sagarira
        from Udaipur, Rajasthan
        Dec 6, 2021
        Report
        Copy

        I have orderd one watch from flipkart.after delivery i wanted to return my oder, but when i have give return request flipkart cancelled my request 😥.
        After 4th attempt of return they blocked my acount 😭
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohammed Rafic M
          Dec 6, 2021
          Dec 10, 2021
          This thread was updated on Dec 10, 2021
          Report
          Copy

          1. Purchased flipkart branded perfect homes solid wood bed on 5th June 2021. and got installed on 9thJune2021.

          2. Headboard started bending and cracked within 6 months and became unusable, eventually sent email to flipkart with photos on 5th Dec2021.

          Raised the complaint on flipkart and Technician visited my house and said that he could not take the return request. asked to place the replacement request in flipkart and closed the complaint.

          3. Flipkart refused to accept my return or replacement request. They said, it was damaged by customer. We didnt damage anything. It got cracked and started bending in a few months o[censored]sage. It has one year domestic warranty.

          I have availed the extended warranty also. We have never seen this worst bed like this. I am a student and not earning also. How can I afford on this.

          1000rs lost because of this worst bed. Please help me on this.
          Flipkart customer support has been notified about the posted complaint.
          Dec 06, 2021
          Updated by Mohammed Rafic M           atleast I need some resolution from flipkart. Either replacement or repair services.

          Dec 10, 2021
          Updated by Mohammed Rafic M           I have not received any update on this from flipkart yet
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Deviswar
            from Tirupati, Andhra Pradesh
            Dec 6, 2021
            Report
            Copy

            Address:Bengaluru

            I have ordered MuscleBlaze L Carnitine Supplement through UPI from FLIPKART and after the payment it showed there was technical error at bank and order was not placed, so i ordered again on Cash On Delivery and when i checked my PhonePe my money was debited, my money got deduced and order was not placed in FLIPKART, I want this issue to be resolved As Soon As Possible !!!
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Krishna_Madhav
              Dec 6, 2021
              Report
              Copy

              Regarding Flight Cancellation

              Hi,

              I had booked a ticket through Flipkart.com from Delhi to Frankfurt (PNR - YJZ3T) for 11 Dec 2021. I have raised a request for the cancellation of the ticket on Nov 30, 2021 via Flipkart.

              I have repeatedly called Flipkart regarding the same and was told that cancellation is pending from Air India.

              I had a conversation with the AIR INDIA team and as per them the status of the ticket is still...
              +4 photos
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              santhosh 05
              Dec 6, 2021
              Report
              Copy

              Hi,

              Unable to change mobile number, it is asking for otp from old number it has been lost for few years.

              New number : +91 [protected]
              Old number :+91 [protected]
              Mail id: [protected]@gmail.com
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sri Charan
                from Hyderabad, Telangana
                Dec 6, 2021
                Aug 4, 2022
                This thread was updated on Aug 4, 2022
                Report
                Copy

                Complaint against duplicate/fake product delivery

                Date of Incident : 5th Dec 2021
                Client Numner : [protected]

                My name is Srinivas, and I work as a marketing manager. I reside at H no 19-112, opp M M court, Huzurabad, Karimnagar. On November 2, 2021, I purchased "APPLE Airpods Pro with Wireless Charging Case Active noise cancellation enabled Bluetooth Headset (White, True Wireless)" from flipkart.com on name of Bharathi Ecom Solution (it's my business form...
                +9 photos
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                D
                deyani112018
                from lucknow, Uttar Pradesh
                Dec 6, 2021
                Report
                Copy

                I booked a flight from flipkart bearing booking ID FF[protected] and PNR TK92TS. i cancelled the flight from INDIGO and they issues the refund the same day and i later called flipkart regarding the same and they registered my complaint as they were unable to cancel the flight and generated a ticket, ticket number : IN[protected].But i have not received any communication from flipkart nor any refund. i called again for inquire about the status but have not received any satisfactory reply from them. this is irresponsible on the part of the company to keep the customer in dark regarding issues they face. kindly look into the matter and issue me the refund
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Krishnasumit
                  from Badaun, Uttar Pradesh
                  Dec 6, 2021
                  Report
                  Copy

                  I have logged a complaint regarding not bale to pay the pay later service amount of Rs.1558/- on 10 Nov 2021. However they gave me the assurance to resolve the issue in next 24 - 48 hours but it is till not resolved. I contacted to Flipkart customer care almost every alternate day but they did nothing.
                  Please do the needful.
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gokul_Gajendran
                    Dec 6, 2021
                    Report
                    Copy

                    I have placed an order but still I am not able to see Invoice bill in my orders section in Flipkart. Please look into this problem and do the needful.thankyou!!
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rahulFzs27
                      from Raipur, chhattisgarh, Chhattisgarh
                      Dec 6, 2021
                      Dec 15, 2021
                      This thread was updated on Dec 15, 2021
                      Report
                      Copy

                      I have ordered a product with product Id OD[protected] dated[protected] which I first replaced and then finally returned on[protected] which was successfully picked up the delivery boy. In the app the refund is scheduled by 01 Dec 2021. been waited after it but it's 06 Dec 2021 and I haven't received the refund. My tracking ID was FMPR[protected].
                      I am attaching three files in which two are the invoices (one for first time order and other for replacement) and the third file is the message I received after successful pickup.
                      +3 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Dec 11, 2021
                      Updated by rahulFzs27                       my complaint is still pending
                      Dec 15, 2021
                      Updated by rahulFzs27                       no action has been taken yet, the product has reached the seller successfully and it been almost 10 days now. the refund amount is not yet credited to my account. flipkart is also ignoring my issue. this consumer complaint portal is just a waste as usual a government facility. seems all the authorities are sleeping and the consumer have to suffer with the difficulties.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sridhar Gowrappan
                        from NELLORE, Andhra Pradesh
                        Dec 6, 2021
                        Dec 28, 2021
                        This thread was updated on Dec 28, 2021
                        Report
                        Copy

                        Address:Nellore
                        Website:www.flipkart.com

                        Dear Sir,

                        I was ordered Samsung frame TV 43 Inch 2021 in flipkart on 25-Nov-2021 and the product need to be delivered on 28-Nov-2021 and the same was received but with a missing bezel frame. The issue was highlighted to flipkart customer service team on 28-Nov-2021 at about 08:15 hours and informed the same will be replaced lastest by 01-Dec-2021. but as on date the keeping on postponed the dates and not concluded about the Return and replacement. but surprisingly today they rejected the replacement request without informing any reason.

                        Documents are attached for your ready reference and please take the necessary action.
                        Flipkart customer support has been notified about the posted complaint.
                        Dec 21, 2021
                        Updated by Sridhar Gowrappan                         Dear Sir,

                        As mentioned above the returned product has been received on[protected] but again we received with missing bezel frame, from the initial order itself I am facing the same issue and I am not getting any support from the Flipkart customer support team and also the escalation team as well.
                        [protected] I got the call, as well as mail from the Flipkart escaltion (grievance) team mentioning the frame, will be bought from my end and the invoice of the same to be shared to Flipkart for paying the same in my Flipkart wallet and I was accepted for the same, but now the refusing with the refund in my wallet and not supporting at all.

                        Now every day I am getting calls from particularly Mrs. Heena Nisarkanwade and torturing like anything without meaningless. She forced me to accept the return and refund, which I am not interested and that is not correct also.

                        Hence I am again writing to you please help me out with this problem.

                        Mail Documents attached for your ready references.

                        Regards,

                        Sridhar.G

                        Dec 28, 2021
                        Updated by Sridhar Gowrappan                         Dear Sir,

                        Still No Response from Flipkart and requesting you to please resolve this matter as early as possible.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          hariprasath rajarathinam
                          from Coimbatore, Tamil Nadu
                          Dec 6, 2021
                          Dec 7, 2021
                          This thread was updated on Dec 7, 2021
                          Report
                          Copy

                          Received a Different Product instead of Realme 8s I received realme c20

                          Address:India
                          Website:www.flipkart.com

                          I ordered Realme 8s 5G 8GB ram & 128 GB internal for Rs 19, 999/- on Saturday 4th December through flipkart, I received a package on 5th December 1.15 pm, When i opened the package i shocked to see that i received Real me C20 which is Rs 7, 999/- and i immediately requested a return/ replacement and they asked me for the package pictures and my aadhar card within matter of seconds, But still now i confused that they still rejecting my return...
                          +5 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          P
                          pratheepkumar12
                          from Chennai, Tamil Nadu
                          Dec 6, 2021
                          Report
                          Copy

                          Address:PLot No.45, Sri Sai Balaji Nagar pnneri - 601204

                          Serial Number : 2040I001545
                          Model Number : MSD 1300 E3
                          Order id/tax Invoice number : 1191782
                          Contact number : [protected]
                          Screen Shot of Issue : Rd not working one year available finger does not work please help me service center
                          Issue description: 3 YEARS RENEWAL
                          State: TAMIL NADU
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            [email protected]
                            Dec 6, 2021
                            Report
                            Copy

                            Refund not received still now

                            I ordered T-shirts on Flipkart on Oct23rd 2021 and i paid for it. I cancelled and returned that order due to product mismatch, and i got a message from filpkart that refund had initiated and refunded on Oct-29, 2021 with the reference id for that transaction.
                            I checked with bank with the reference id, they said there is no such credit received on that reference id, they asked me to get a mail confirmation for the credit from vendor...
                            +3 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Shanti Mondal
                            from Durgapur, West Bengal
                            Dec 6, 2021
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Uttar Pradesh

                            Product is missing in the packageI have already called flipkart customer care many times but no one seems to solve my problem return 6 Repeatedly rejecting the return request and also blocked the account of Flipcard.I want refund tax from flipkart
                            Dec 9, 2021
                            Complaint marked as Resolved 
                            E mail ID [email protected] This mail came from Flipkart company. Hello, We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Thanks,
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishalamla
                              from Chaibasa, Jharkhand
                              Dec 6, 2021
                              Report
                              Copy

                              I have ordered New Balance 880 men shoes from Flipkart but instead they delivered me New Balance 680 men shoes. Now when I requested return they are asking me if I am the rightful owner of that account and asking me to send the scanned copy of AADHAR. They are asking for my consent to use and store that information. They have my number and email with which I am communicating with them. I have ordered 100 of items in the past from Flipkart. Now I don’t understand the need of me providing them my identity. I felt this is a threat to my Right to Privacy. Because without giving them my identity proof they are not returning my product which they have wrongly delivered. I have tried to contact their costumer care executives but they mostly put me hold for hours. I don’t know what to do . Please help me. I am providing you my order details.

                              Order id OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ghulam.shaikh
                                from Mumbai, Maharashtra
                                Dec 6, 2021
                                Dec 9, 2021
                                This thread was updated on Dec 9, 2021
                                Report
                                Copy

                                Latest Complaint # IN[protected].
                                Product ( computer monitor) was dispatched from seller on 30th Nov but till date i have not received the computer monitor.
                                1 st dilivery date was 2nd Dec then Flipkart changes it to 5th Dec now they are giving me new date of dilivery which is 9th Dec. Without any reason why so delay.
                                Being working from home i am not able to work without monitor . I am bearing loss of pay from office. Will Flipkart give me compensation for this.
                                It seems they are doing fraud with customer.
                                I need urgent resolution.
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 09, 2021
                                Updated by Ghulam.shaikh                                 Flipkart are giving new dates every day.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Recent comments about Flipkart services

                                  No update by flipkart. That day when filed complaint they told me only seller decide everything we will not refund please keep the damaged item with you sorry.
                                  BG
                                  Bkg Gkj
                                  No resolution yet. My my money is still stuck.
                                  SW
                                  [email protected]
                                  I went to Realme service centre 11-05-2023 as advised by Realme customer Care person. After hearing my problem and checking my invoice, they talked to somewhere. Then the service centre person told me...
                                  RP
                                  Romendra Pal Rayat
                                  Almost 6 months still i didn't get my money from Flipkart
                                  LV
                                  lvvivek44

                                  Flipkart related businesses

                                  JustLikeNew Technologies [JLNTPL]
                                  1
                                  (97)
                                  GreenShopee
                                  1
                                  (26)
                                  CCOM Telecommunications
                                  1.5
                                  (17)