Flipkart — Banned from playing games in game zone of flipkart mobile app. | |
Me and my family members are blocked from flipkart game zone showing message ""something went wrong We encourage fair play in line with our terms and condition""" My family member regularly played all games to collect gems. Then by using these hard earned daily gems some of my family member started winning rewards daily mostly in snake smash game.in order to earn this gems regularly we played from each other's mobile and user id's so that that we never missed the opportunity to earned these gems. Flipkart never messaged or emailed which terms and condition we did not follow while winning rewards. There is no mentioning in terms and condition of each game (Issued before 31st may, 2030) in flipkart game zone that we can't use multiple flipkart i'd in multiple device to shop or to play games. Therefore, banning us based on the above message or condition from flipkart is totally baseless. We kindly request to lift ban from game zone of all user like us using multiple i'd in multiple device to shop or play games. (Our blocked flipkart user i'd only to play games - anil49.19xxxxxx.com, 74000xxxxx9, 8208xxxxx4, ay9xxxxxx.com, 9320xxxxx7 all blocked on same day) Was this information helpful? | |
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Flipkart customer support has been notified about the posted complaint. Sep 13, 2021 Updated by Con2020sumer It has been more than a year yet flipkart had not unblocked our account. Below is the similar details/grievance of one more account of my family members. He participated in these games almost daily and was also rewarded with gems, super coin on many occasions depending upon my ranking & game criteria. He participated with valid account & won 5 super coins in Snake Smash game of the Platform daily from 07th Sept to 10th Sept, 2021. Routinely, on 11th Sept, He used gems which was collected on daily basis, to score higher in an attempt to win prizes in Snake Smash Game & was about to be a probable winner till 11:59 p.m. as per terms & condition of the game available on platform. He was one of the winners of super coins & contender for first prize from continuous 5 days in Snake Smash Game. But on 12th Sept, 2021, he got barred by Flipkart from availing the service & benefits of game zone in future with the message that " Something went wrong, we encourage fair play in line with our terms & conditions " shown as soon as he open the games . He allege that Flipkart Mobile App Platform has barred him on baseless & false claim of violation of terms & condition of game zone by him. He also allege that as he was one of the top contender to win 1st Prize of Snake Smash Game daily, so Flipkart barred him from participation on false claim of violation of term & condition by him. He had requested as well as challenged various Flipkart customer support service on toll free no, 24 x 7 Customer Support service on Flipkart mobile app Platform, @flipkartsupport account on Twitter.com to specify the "exact" clause/terms & condition of game zone which had been violated by him as the reason of barring me to participate in games of game zone but, none of them have stated the said terms & condition violated by me till yesterday. He requested Flipkart Customer Care Service here to show him *exact* terms & condition *mentioned on Flipkart Mobile App Platform* used for barring him from playing games or else give him compensation of 1st prize of all games on Game zone from today till date he is debarred/unblocked to play games. His Flipkart account is with mobile no 7***7**7*3. As soon as one geniune consumer starts winning in game zone flipkart immediately bans the user. But seems helpless against hackers as well supportive to such fraudulent hackers winning daily in various games of flipkart score an impossible score daily. Or is Flipkart fooling looting it's genuine consumer/customer by earning huge profit from hosting various online games & ads on Game Zone on Flipkart Mobile App Platform & declaring their employees & their relatives winners in these games daily.   | |
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