Flipkart — baseless account blocking | |
I have recently ordered phillips shaver which was in stock and after ordering it automatically cancelled the order stating it as out of stock. Then i again ordered that same item and it was at that time is in stock and again after ordering it automatically cancelled the order stating same reason for cancellation. Then lastly i have again order and same procedure was done. It was cancelled automatically and stating it as out of stock. After some days my account automatically log out and at time of login it was saying that your account has been blocked and refering to contact customer support (Screenshot enclosed). For having conversations with customer support an email received (Screenshot enclosed) and saying that you can never have access to your account for reason that you are using it for re selling purpose rather than personal use. Here i want to say that you all flipkart are doing fraud thing. You are showing it as on stock and after ordering it you automatically cancelled it and saying that you have order it for many times and using it for resale. Please take strict and immediate action against it. Yours faithfully Niket dewangan Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Jan 27, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. | |
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