[Resolved] Flipkart — block of my account without any valid reason

David Babu Varghese

from Edakkulam, Kerala

Address:

Muttathu House, Pearl Valley, Paravattani, East Fort PO, Thrissur, Kerala, 680005

My flipkart account was blocked almost a month back just after i tried to buy a pen drive from the seller, retailnet, who were cancelling my orders from their side and flipkart customer service officials were asking to me place the order again... I have always kept a clean order history with all the orders for either my personal use or for my family and friends. But flipkart, without any sort of proof or prior notice have blocked my account and they have not yet resolved it or properly responded to my emails. They are claiming that i am buying stuff as a reseller which in no way i am. I am a flipkart plus customer with a 60000 rupees cardless credit limit, which allowed me to purchase stuff for my family and friends on an emi basis and i haven't made a single late payment. So, this is my complaint regarding flipkart

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Apr 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 20, 2019

Updated by David Babu Varghese My email id is [protected]@ymail.com and my phone number is [protected], for reference

Verified Support

Mar 21, 2019

Flipkart Customer Care's response We will revert on it.

Mar 22, 2019

Updated by David Babu Varghese I received the mail which happens to be the same thing you had sent 1 month back. I felt it was an auto generated email as even the wordings were exactly the same which leaves me to think that the service team is not properly checking my account.

The email is still accusing me of reselling products and I'm strongly stressing here that i can prove to anyone, anywhere that i have never resold any goods i have bought from flipkart. I only have 1 contact number and so i cannot open another account. Kindly look into my account properly and resolve this issue.

Mar 22, 2019

Updated by David Babu Varghese As a flipkart plus customer with an excellent track record, i demand to know the exact reasons why my account is blacklisted and i am 100% sure that i can prove to you that i never resold anything.

I deserve to know the exact reasons and not a preset email for this problem

Apr 01, 2019

Updated by David Babu Varghese It's been over 10 days and my complaint is not resolved yet