[Resolved]  Flipkart — blocked my flipkart account due to which i was unable to return my samsung m01 mobile phone

Respected sir,

I am a user of flipkart and i have issues with my order and i am not getting any support flipkart customer. Flipkart has blocked my account without any notice and i have ordered one samsung m01 cost rs 9970 on 23 july 2020. The day when i received my phone from dilevery boy that day only flipkart has blocked my account. After using one or two day i am not satisfied from my samsung phone as it is not working properly. My phone gets to heated while i charge it and my phone camera is also not working properly. So i want to return my phone, but after my tremendous effort flipkart customer support is not helping me. Whenever i mail to flipkart for help about my product, they repeatedly gave me one reason only that i have ordered the products from flipkart was not for my personal use. But i don't want my flipkart account to reopen, i only want my product to return because it's not working properly. And the return policy of my product is given 4th august. So, it's my humble request to you for an immediate help
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Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 04, 2020
Updated by Himanshu raj singh
The account which I use in Flipkart that is by name of Prithvi Raj Singh
Verified Support
Aug 04, 2020
Flipkart Customer Care's response
We will revert on it.
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