Flipkart — Blocked my account because I cancelled products

Aug 07, 2020

Updated by Vikastomar I want some products invoice, which i can't retrieve now for example ac, mobile, etc who have warranty of years 1, 5, 10.
But question is how can l get them?

Aug 07, 2020

Updated by Vikastomar Seller cheated me for INR 1265.00 and when i asked customer care executive for refund. He was processing it and when he processed my account got blocked. What is my mistake in that?
Tell me one thing if a seller cheat or product is faulty are we customers allowed for cancellation or refund or not, if not, kindly remove refund, replacement and cancellation policy. Many problems will solve by this. Customers will be at their own risk if they buy anything from Flipkart.

Ps My mistakes
1. I ordered bulk quantity from flipkart
2. I order 12 units of artificial plants from seller
3. I tried to complaint about seller fraud
4. I cancelled 5 artificial plants just to save myself from same seller fraud in future
5. I asked Flipkart customer executive to file a complaint and process refund.

Hence my account got blocked :)
It was 8 years old account and I can’t believe it was blocked after receiving fraudulent activity from seller.

Aug 07, 2020

Updated by Vikastomar Ps one more thing if you guys want to block my account your wish as I can’t interrupt or beg you guys. But for sure you will be losing a asset for your Flipkart.

Just check my order history and amount of products all 8 years or just this year or any year.

If my account not recover i will shift to some other app but i wont download Flipkart again.
If my account recover i will be glad and continue shopping.

Aug 07, 2020

Updated by Vikastomar 07.08.2020

Email: [protected]@gmail.com

With due regards i would like to tell you that recently i order so many unit of products and one product of artificial plant products of 16 units in total and from a single seller names as “crobat” in total 12 units.
Crobat delivered me on 07.08.2020 “7” units as i could see on bills on boxes but inside it was only 3 units and 4 units were missing.
Crobat packed it in three boxes of 3, 3, 1 units but all three boxes were big enough for only one unit of artificial plants.
So i cancelled rest 5 undelivered artificial plants product of same seller for no more frauds by seller.
After this i called customer care of flipkart and he was processing refund and guess what my account log off automatically and it says it’s blocked now. So executive processed refund request and instantly flipkart system blocked my account automatically. Unbelievable.

So seller cheated me for inr

430.00
296.00
261.00
278.00

Inr 1265.00 in total.

It is my humble request kindly refund this amount and take strict action against this seller “crobat”. And if you can please unblock my account.
Check my order history of any year since 2012.
Losing me will affect flipkart more then me. It will effect me only former fraud by seller 599.00, recent fraud by seller 1245.00 and 2000 supercoins which cost around 4000.00, so, in total around 6k but please look at my order history. Rest your wish.

Aug 08, 2020

Updated by Vikastomar By mistake i gave wrong order id
Correct is
OD[protected]

Aug 08, 2020

Updated by Vikastomar I got a mail from Flipkart. As expected no enquiry so far in this case. Just automated mail i got.

Aug 08, 2020

Updated by Vikastomar 08.08.2020

Email: [protected]@gmail.com

With due regards i would like to say to you that

1. I have around 2500 supercoins in my flipkart account which cost me inr 5000.00
2. Pending orders of around 10000.00 need to deliver at my home which i ordered on 6th and 7th aug 2020.
3. My previously bought product’s invoices which have warranty of over 1, 2, 3, 5, 10 years. Which i can get only if account is active. This is most important.
4. Fraud happened with me recently of 1265.00 and last month 599.00. No resolution so far.

Note: flipkart blocked my account because it detect high numbers of returns. Last month i ordered 84 products and return was 3 products. Recently i ordered 64 products and cancelled were 5 products because just same seller cheated me over 4 products out of 7 and inr 1265.00 and it was act of self defence against fraud.

Let me tell you incident in detail:

I would like to tell that flipkart has been blocked my account because i cancelled 5 products recently from my end and i cancelled them because one seller cheated me (I ordered 12 artificial plants, on box it was mention 7 but in real they were 3 which i got, so, i cancelled rest 5 undelivered products of same seller for no further fraud) i was complaining about this to customer service and flipkart team blocked my account when i was on call.

I really don’t understand
Seller cheated me in 4 products of inr around 1265 and i was complaining about it to customer service but at the end my account got blocked just because i saved myself from further fraud on 5 products.

Ps i have many prepaid products which need to deliver at my home in my order list plus i have around 2500 super coins which value around 5000 inr.

It is my humble request if you activate my account again and deliver my rest products at my home because i already paid for them. Moreover, i want invoices of my products which i bought like ac and mobile.

Thanks
Vikas