[Resolved] Flipkart — campus sutra full sleeve sweatshirt

rajani rautela

Address:

Faridabad, Haryana, 121004

I have ordered a product from flipkart with order id[protected] of amount 674/- on 17th dec 2019. I have returned the product on 23rd dec. They send me the msg that amount is credited on 24th dec 2019. But still i have not rcvd my amount. I did whatever they told me to do. I fill the charge back form of sbi and submit it and i have submitted the complaint form but they ask about utr no which is not provided by flipkart. And i shared the issue with flipkart. But neither they provide me utr no nor credit my amount. So request you to please resolve this.

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Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 23 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (ARN[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.

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Comments

rajani rautela

I have already checked with bank. There is no issue with bank. And I have already shared the bank response with you. But still you didn't pay my refund. And still not providing UTR No through which I can fill the complaint form to SBI.. Now tell me. what I do to get my payment?