Flipkart — cancel products but did not receive money in account

I have ordered for carrier 1.5 ton 3 star split ac - white order id-od[protected]
And ketocip shampoo 2% w/v (Pack of two) 200ml order id - od[protected]. I have cancelled these two products but till now i did not recieve my money and flipkart website it has been shown that refund completed. Several time i contact with the customer care they also told me same thing that you recieved the money but till now i did not recieve it in my bank account.