[Resolved] Flipkart — cancellation of my orders | |
I have ordered two redmi 5a both are gold, 16gb.. With order id od[protected] and order id od[protected].. The seller (Truenet commerce) has cancelled my both orders... For equal opportunity they only have to cancel any of my one order... Why did they cancel my both orders.. Please resolve this problem.
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May 8, 2018 Complaint marked as Resolved Verified Support Mar 09, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Mar 09, 2018 Flipkart Customer Care's response We had interacted with the customer informed the order got cancelled due to placement of multiple orders, also informed to place fresh single order in the next sale. Closing the case as information has been provided.
Verified Support Mar 09, 2018 Flipkart Customer Care's response Customer raised a complaint order was cancel by seller. We interacted with the customer apologized for the inconvenience and requested to place a fresh order, Closing complaint from our end.
Verified Support May 29, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that order was cancelled by the seller. Hence, requested customer to place a fresh order and closing the complaint from our end.
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