[Resolved]  Flipkart — cancellation of prepaid product from seller side

Address:560037

Hi flipkart,

After my exchange order got rejected i am wondering if you wanted me to buy a new washing machine and exchange it for only rs 1900???

It is working, fully functional one and has no broken parts/cracks that's not enough for the product to be accepted for exchange? These delivery guys denied picking the product saying there are scratch in color :d

Look at your exchange criteria in the picture,,, do you really think any one would buy a new one whose machine satisfies all of the conditions.

Pathetic!! You can check on my account how many items i have i have bought... But seems like it's time to say goodbye

My order id : od[protected]

Attaching all the detail conversation as images.
Will also provide a audio link of the conversation recorded with the customer care people.

https://gofile.io/?c=l8ekvp

Please listen to this conversation
+2 photos
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Apr 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by Saurav Parida
Please just go through the call recording with your customer care executive uploaded in https://gofile.io/?c=l8ekvp

you will get a clear idea.
Verified Support
Mar 16, 2019
Flipkart Customer Care's response
We will revert on it.
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