[Resolved] Flipkart — cancellation of redmi 51 after shipment without reason

talwaria

from sirsa, Haryana

Address:

Sirsa, Haryana, 125055

I have ordered mi 5a 32 gb on 7th dec 2017 as below

Order placed: your order for redmi 5a (Gold, 32 gb) with order id od[protected] amounting to rs.6999 has been received. You can expect delivery by tuesday, dec 12, 2017. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/xChQt!NNNN

Shipped: your redmi 5a (Gold, 32 gb) with order id od[protected] has been shipped and will be delivered by tuesday, dec 12, 2017. You will receive another sms when ekart logistics's wishmaster is out to deliver it. Track your shipment here http://fkrt.it/lBUYsTuuuN

Cancellation: we have received your cancellation request for the order od[protected]. Since the item has already been shipped by the seller, please do not accept the product if delivery is attempted. Check your email for more details.

This is flipkart
Totally fraud

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Jan 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 13, 2017

Flipkart Customer Care's response Issue: order cancelled

Resolution: We had interacted with the customer, apologised and informed customer that due to seller cancellation policy his order has been cancelled. Requested him to place fresh order. Hence, closing the complaint.