[Resolved]  Flipkart — cancelled delivery without any appropriate orders

Address:Saharanpur, Uttar Pradesh, 247001
Website:flipkart.com

I have ordered two iphone se and as per the exchange offer available that time, flipkart offered me rs. 2000 each for my phone (Moto g and redme).

However at the time of delivery, they rejected the product and cancelled the delivery without any specific reason. Both of my phone fulfill the conditions of flipkart exchange offer. The agent who came to pick the phone said that there are scratch on the body so we can't take these phone and they cancelled the delivery of my iphone se.
I am attaching video to show the condition of my phone to prove that they fulfill the condition to get exchanged.

Order id od[protected] & od[protected]
+1 videos
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Sep 6, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
Flipkart Customer Care's response
We will revert on it.
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