[Resolved]  Flipkart — canon dslr 1500d camera

Address:110029

I ordered a 1500d canon dslr camera on 22nd january 2019. I received the product in time. But the battery of the camera was not charging. So i requested a replacement. (Order id was od[protected]. I got the order replaced on 3rd feb. But when i opened the flipkart box (Which was wrapped with flipkart tapes) i found a heavily wrapped lens and camera body case of canon. I opened it, the seal of the lens was broken as well as that of camera body. Inside the case of canon lens (18-55) there was an old used lens of tamaron!!! And inside the canon dslr 1500d body case there was a body of camera of olympus (Which was also a old used one). I was terribly shocked. I informed it immediately to flipkart. Called the boy who delivered it, but there was no action.

I really don't know what's going on... I have been calling the costumer support everyday, but they tell to wait for 24-48 hours. It has been a week.

I have ordered many things from flipkart but this has happened for the first time. I need my money back.
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Mar 15, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I have recieved Pen Driver but when i copy the Movies .mkv file but it could not be working and also it have stand on not responding medule so i would like return the same.
surinder_nayyar's reply, Feb 4, 2019
I have copied movies file in pen drive but unfortunately it could not be working so i want to return the same as early as possible please check my complaint and revert me immediately
I have been given assurance about the return of the product. Twenty days has been passed since I submitted a complaint regarding my product. There is no resolution till now. Am I supposed to wait?

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