[Resolved] Flipkart — canon eos1300d dslr - received detergents instead of camera | |||
This was the complaint i sent to flipkart but they are denying it and their attitude is like i am lying and trying to do fraud with them. I am a regular customer of flipkart and have ordered dozens of products from them and this is the first time i am facing this. Dear flipkart, Get in touch with me as soon as possible. I have received your shipment. The bag was there in the package but instead of camera what i have found is two pack of detergents. May be the reason to send the most expensive detergents to me was so that i could wash of the dirt of embarrassment that i have faced in front of my family. The camera that i bought was to gift it to my wife on diwali. When she opened it what we saw was in the pics attached with this mail. I found this camera on amazon too and that too cheaper than flipkart but still i bought it from flipkart because i trust you guys. I am a corporate lawyer and have send you a legal notice or have gone to consumer court but i chose to right a mail to you because i know this thing has been certainly done on the lower level. I didn't want to to defame the name of your company thats why i didn't chose the social media way too unlike others. You are therefore requested to get in touch with me as soon as possible and make necessary arrangements for refund and compensation too. Was this information helpful? | |||
Dec 15, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 12, 2017 Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the product delivered to was intact condition. Hence, we will not be able to initiate return. Closing the complaint from our side.
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