[Resolved] Flipkart — charged more than mrp (599)

sunilagia

from Goalpara, Assam

Address:

783120

I have an ordered Hindware F100022QT Wall Mixer 3 In 1 With Provision
For Both Over Head Shower & Hand Shower With 115 Mm Long Bend Pipe Mixer
Faucet with order No.OD[protected] on 26-12-18 and got the delivery
on 30-12-18. But when opened i saw MRP 3245/- whereas i have paid 3844/- for it.
when called customer care on 30-12-18 they took the complain
and said it will be resolved before 4.30pm on 01-01-19.
but before time CC mailed me for screen shoot of MRP,
which i provided on Jan 1, 2019, 11:52 AM after getting reply
from me they extended time to resolve the issue to 02-01-19, 4.30 pm.but
after said time also issue not resolved
So i called on 03-01-19, at 11.14 AM again customer care,
CC asking for another 24 to 48 hours to resolve the issue,
So i have Complained to National Consumer Helpline with Complain No. 1083726.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on[protected]. Hence, closing the complaint form our end.