[Resolved]  Flipkart — cheated by providing used iphone

Address:House no. 4B Kapoorthala Aliganjlll, Lucknow, Uttar Pradesh, 226024

I ordered apple iphone7 32gb rose gold from flipkart. They delivered me a fully scratched iphone which is used too. I raised a complaints against that through their app. First of all they cancelled the request. But after applying an effort they replaced my product. But after replacement they cheated me lot. The inner packaging of deliverd iphone is damaged and that shows that the phone is used and the iphone is scratched in back side. There is a feature of battery health in iphone that shows the battery capacity of iphone and new iphone has it maximum i. E.100% but my received iphone has 97% capacity that shows how they cheated me. After placing a request of return against that they cancelled my request near about 10 times. A return request raised after 3 days it get cancelled this is going to be continued 9 times more. And atlast i got a mail from them that in behalf of your concern of a lot of cancellation we have required to block your accounts. After that i replied my complain to that mail but they again send me the same thing and i can't able to login anymore. They cheated me clearly by not providing any genuine reason.
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Mar 12, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Feb 09, 2020
Updated by san4518
Id-[protected]
Contact no. [protected]
Emaid id [protected]@gmail.com
Verified Support
Feb 10, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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