[Resolved]  Flipkart — Cheating and fraudulent practices by Flipkart

Address:	500016
Website:	flipkart.com

Hi, I placed an order from Flipkart on 16th May, 2017. When the order was approved and was not showing any status other than Approved status I called the cust. care on 19-May-2017 and was told by the Executive that the product is ready to be shipped in a day or two as the expected date of delivery is 23th or 24th May.
When I didn't receive any message for the product shipment I sent an email on Sunday (21-May-2017) to find the status and today (22-May-2017) morning I received 3-4 emails wherein it was stated that my order has been cancelled as the seller was unable to ship my product.
I feel that ON PURPOSE flipkart has been cheating its customers as I wasted so much of my time and even though I contacted them on 19th May, I was informed that the product is ready to be shipped and how come all of a sudden without my knowledge the order gets cancelled.
I think that Flipkart feels that the customer being desperate to buy a product will re-order the same product for a higher price if the previous order gets cancelled after 1 week or so and that they can blame the seller for not shipping the product on time.
Isn't it the responsibility of Flipkart to ensure that the product gets shipped on time or else keep the customer informed ahead of time instead of waiting for 1 week or so. If they are the middleman between the seller and customer they have to be responsible but I feel that instead they indulge in such kinds of fraudulent practices by cancelling the order and hiking the price so that the customer re-orders the same product.