[Resolved] Flipkart — cheating people by flipkart return policy

[email protected]

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	Flipkart g.co/kgs/hVZtyE

I have requested replacement for my product. They have rejected because technician given trouble shooting mechanism. But the problem is technician didn't come. It happened twice like this. I have raised this issue in flipkart. With in 7 days this all happened. They asked time to resolve this problem 48hrs. After that i have asked them that within that my replacement days will get over. For that they said that is not a issue mam. From that day everyday they that within 24hra ur issue will be resolved. But now 20days. Finally they are saying that ur replacement got over. Contact our service centre. This is how flipkart is cheating poor people like me. They have delayed because there worst process. Now blaming me to contact service. If this is not my issue, y should i use defective product. I have all their messages and call recordings. What and all they spoke with me. I need my replacement. Else will go to court. Atleast other customer's will get benefit over this

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Jul 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 05, 2018

Updated by [email protected] Got call from consumer complaints. And asking my credit card details

Verified Support

Jun 06, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jun 21, 2018

Flipkart Customer Care's response Consumer complained of defective product, we interacted with consumer, apologized and processed complete refund on seller's behalf to consumer. Hence, as issue is resolved closing the complaint from our end.