[Resolved]  Flipkart — complaint against flipkart for not delivering my product

Hello, my name is rahul pal, and i want complain against flipkart.
I orderd a product on 30th of september 2019 from flipkart sale (Big billion days), and i made online payment for the product that i ordered on exchange for my old phone, and i get a expected delivery date of 14th october 2019, at the date of delivery i checked my order and it showed me that my product is not packed yet, then i call to customer care of flipkart and they said that there's an technical issue and your product will be delivered to you today, but it's not delivered to me that day, next day i call them and they told me that wait till 16th october we'll definitely resolve your issue, then i write mails etc. To them but they still didn't solve my problem, and said that give us 24 hours and we'll get to you back, but today i talk with them again and they're saying now that give us more 48 hours to resolve my issue. It's so disheartening, it's more than half of month and i'm waiting for my product please take action against flipkart.
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Jan 28, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 18, 2019
Updated by paulsahab
you'll revert, but my question when you'll, now i got an update on my flipkart account that they'll resolve my issue on 21st October, you're delaying you're not resolving my issue, firstly it was 16th October then you said it's 17th, now you're saying we'll resolve this on 21st, how can i believe that on 21st you'll resolve my issue,
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order for the product 'Realme XT (Pearl White, 64 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 21 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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