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[Resolved]  Flipkart — complaint against flipkart, ekart and seller (the new book corner)

Order id-od[protected]
I ordered a book (Works of bikash bhattacharjee close to events by manasij majumder) from flipkart which was sold by the new book corner a seller. The delivery date was 18th january 2019 and they sent me the wrong book (Objective question electrical engineering) so i contacted customer support of flipkart and they told me it will be replaced by the next buiness day and this went on for 4 days and then they finally cancelled stating could not be delivered due to unforeseen circumstances. Everyday the product was available but the price had been increased and i would get the text of out for delivery afterthat they cancelled my order on 26th january 2019. They raised an escalation when i contacted multiple times and explained this is happening the second time but they assured me this time we will deliver the product. They made me wait for 6 days again they sent me wrong book this time they sent me geography book by masjid hussain. And i didn't get refund.
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Complaint marked as Resolved Jan 30, 2019
I get a refund.

Complaint Status


[Jan 29, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Feb 08, 2019 Duplicate of c2215948. Hence, closing the complaint from our end.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I have orders for a shoes at end I received a flipkart product with used under wear in it.

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    Flipkart
    Customer Care Service
    Customer satisfaction rating
    69%
    Complaints
    31771
    Pending
    1082
    Resolved
    21275
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
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    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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