Flipkart — Complaint against one of the products

I had purchased soch dress material (costing Rs1849)which was delivered on 3rd Oct 21 and I made return request on 4th Oct 21.The pick up date was showing 16th Oct .The item was not picked on the scheduled date.On enquiring the customer execitive told it will be picked by 20th Oct 21.The item still didn't get picked up and on calling the executive failed to solve my issue.This problem I have faced twice. So I think one should break his head for the return and refund in Flipkart. SO beware before making any purchase with Flipkart.
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Flipkart customer support has been notified about the posted complaint.
Oct 23, 2021
Updated by Krishna 1802
I want the item to be picked up as soon as possible and refund to be credited
Verified Support
Oct 24, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
Oct 26, 2021
Updated by Krishna 1802
Order Id-OD[protected].
email I'd is Krishna.[protected]
Contact number [protected].
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