[Resolved] Flipkart — concern on amount deviation for no cost emi | |||
I ordered samsung s8+ (58, 900) and flipkart additional i year extended warranty (2, 272) on 25th jan via flipkart with zero cost emi for 18 months (Od[protected]. The same was delivered on 28th jan. The offer was that the total amount of 61, 172 to be paid as emi for 18 months with no additional cost. As per flipkart communication, emi cost of 6, 448 was waived by the brand and in the card only 54, 724 was charged. But on receiving the first statement, i found that emi amount was higher. On contacting the axis bank, they said that total emi cost including gst is approximately 7, 937. So an addition of 1, 489 is charged for which the bank says merchant (Flipkart) needs to answer. Please can you review and let me know why there is an additional charge of 1, 489 which was not communicated at the time of purchase. Was this information helpful? | |||
Apr 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 04, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support May 26, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the bank has charged interest for an order placed using no cost emi. We have interacted with the customer and informed that the extra interest charged by the bank has been provided as e-gift voucher to customer flipkart account. Hence, closing the complaint from our end.
| |||
Add a Comment | |||
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment