[Resolved]  Flipkart — courier service of flipkart

Address:	Murshidabad, West Bengal, 742137
Website:	Flipcart

I have ordered redmi note 5 pro with exchange with my old redmi note 3. The product came but the delivery boy said that the phone is not exceptable because it has some dent in back. They did not deliver that product. Later that day i decided to purchase that product by paying the exchange value in cash. I call them several time but they didn't pick up the phone. Thats why i called flipcart customer case. I told them all. They assured me that the product will be deliver later, not to worry. Wait for 3 days. I also ask to provide me the courier service phone no. But they told us that they are not authorized to provide that. Today 30/10/2018 sms have came that the order has been canceled by the courier service. I need to know why the have cancelled my order. I was paying the exchange value. But they did not came or call. That day the product value was 14999, today its value is 16999. Who will pay the extra cash? Will the courier service executive pay for me? Then who gave him the authority to cancel my order.