[Resolved]  Flipkart — crystal furnitech aspire engineered wood 4 door wardrobe

Address:Rajosmita Regency 103/D Indira Gandhi Road Flat No:C/1 Hooghly Sadhurgali, Near Sadhur Gali Konnagar, 712235

Order id-OD[protected] recd on 15.10.2019. After 2 days trying installation executive unable to complete the fix the wardrobe due to door overlapping problem. Finally they dismantle it and covered in box. Replacement request done but till date no response received when the materials will be despatched and lift the defective materials. Unable yo contact flipkart customer care nor recd. Any call from Flipkart. We are feeling very helpless whether our money can go waste. Please help me.
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Feb 11, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 24, 2019
Updated by minturanjan
Please confirm when the replace material will be received.
Nov 04, 2019
Updated by minturanjan
Not till date.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

We are sorry for the trouble caused. We're writing to you about your Crystal Furnitech Aspire Engineered Wood 4 Door Wardrobe with order ID OD[protected].
We’d like to let you know that the seller has confirmed that the refund Of Rs.16105/- has been completed on 19 Nov 2019 and should be reflecting on your credit card by 27 Nov 2019.

You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
If they are unable to help, you may raise a dispute with the bank's grievance cell.
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