Flipkart — customer care not doing anything

 
1 Review
India
 Basu1005777 on Dec 6, 2018
More than one month I have requested for the fridge replacement process.
Hence the product was delivered defective.
But still no any solution for the fridge replacement.
No customer service representative doing their job.
Default message from customer service with different different names.
Each time asking for 48 hr.
I hope Flipkart is only interested for sale not to help customer after purchase.
Even here l have compain before nothing done

Complaint Status


[Dec 07, 2018] Flipkart customer support has been notified about the posted complaint.
Updated by Basu1005777, Dec 06, 2018
How many calls.
How many mails
How many chats in FB
How many Twitter message
All response saying same thing.
More than a month no one step. Moved
Updated by Basu1005777, Dec 07, 2018
Waiting for the response
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    Customer satisfaction rating
    73%
    Complaints
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    Pending
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    Resolved
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    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
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    Flipkart - customer care not doing anything