[Resolved] Flipkart — damaged product

gauravkathuria1994

from Gurgaon, Haryana

Address:	122001
Website:	flipkart.com

Order id - od[protected] i book a loptop on 10/nov/2017 and it delived on 13 nov. And i saw this loptop this is damage product form the back upper side of right corner of keyboard. And alos the display is not properly fuctional. They said for display that drivers are not in loptop that way that problem but laptop are alos damege for hardware. Plz replacement this laptop so i continues take service form flipkart. Thanks
Regard gaurav

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Jan 3, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

Flipkart Customer Care's response We will revert on it.

Nov 23, 2017

Updated by gauravkathuria1994 your custmor care say its not in our policy. and any technician not visit there.

Verified Support

Dec 03, 2017

Flipkart Customer Care's response Customer raised a complaint for damage issue, we arranged a technician visit for that and technician confirmed that defect so we provided replacement to customer. We interacted and confirmed with the customer he told that replacement product is delivered and he don't have any issue now hence closing the complaint from our end.